Installation Support
Smart Lock Installation Guide and Door Details
Installation support starts with the door. Share thickness, mortise, backset, opening direction, frame condition and site photos so the lock family can be checked before quotation.
The same model direction can change when door thickness, mortise or frame width changes.
Installation Fit Finder
Match the door condition before choosing a lock route.
Use this checker to turn door photos, dimensions and project context into the next practical support route. Final compatibility still depends on selected model and real installation condition.
Plan cutout and lock body before production
Best when a door factory or project buyer can still adjust drawing, lock body, finish and batch notes.
Check old lock holes before selecting a model
Best when existing cutouts, mortise, backset or keeper position may limit which smart lock route fits.
Narrow-frame and aluminum profile door review
Best when frame width and lock body space are the main constraints before choosing a profile-door direction.
Outdoor gate, rain exposure and rim structure
Best when the lock position, keeper structure or weather exposure affects product direction and report questions.
Hotel, apartment and repeated-door installation
Best when many doors need consistent lock direction, room/card/app requirements and repeatable installation notes.
Confirm sample fit before repeat orders
Best when a buyer needs a practical checklist for first sample installation before scaling to batch supply.
Door thickness affects screw set, spindle length, lock body and final fit.
Mortise, backset and keeper alignment should be checked before model selection.
Left/right opening and inward/outward swing prevent installation mistakes.
Front, back, edge and frame photos reduce compatibility guesswork.
Fit Checks
Door thickness, mortise, backset and opening direction
These are the basic installation facts that should be confirmed before choosing a stainless steel smart lock family or requesting samples.
Wood, steel, aluminum profile, glass/narrow frame or gate
Different structures change panel clearance, lock body and accessory needs.
Measure the finished door thickness
Include decorative panels or cladding where they affect spindle and screw length.
Identify lock body, backset and keeper position
Replacement projects should include old lock body photos and hole positions.
Confirm opening side and swing direction
Opening direction affects handle orientation, keeper position and installation notes.
Indoor, outdoor, rain exposure or project corridor
Outdoor and project conditions can affect material, IP and report questions.
Lock position and frame photos help SivoLock narrow the correct model direction.
Door Evidence
Photos and drawings make installation review more reliable
For replacement doors, aluminum profile doors, outdoor gates and project doors, visual evidence is often more useful than a general model request.
Mortise, lock body and keeper details should be checked before the final model.
- Front door photo showing lock position and handle height
- Back side photo showing indoor panel clearance
- Door edge photo showing lock body and latch position
- Frame and keeper photo showing strike alignment
- Door thickness, frame width, backset and hole distance
- Door drawing or project schedule when available
Compatibility Matrix
Match the support route to the door condition
This table helps buyers decide what to send before SivoLock reviews product fit or installation guidance.
| Door condition | Why it matters | Send before quote | Next support route |
|---|---|---|---|
| New door project | Cutout and lock body can be planned before production. | Door drawing, thickness, frame width, quantity and finish. | Products and OEM/ODM review. |
| Replacement door | Existing holes and lock body may limit product direction. | Front/back/edge photos, old lock body and backset. | Installation support and model selection. |
| Aluminum profile door | Narrow frames need profile width and specific lock directions. | Profile drawing, frame width and opening direction. | A11 or profile-door review. |
| Outdoor gate | Exposure, keeper position and rim structure may affect product fit. | Gate photos, rain exposure, lock position and target market. | Waterproof or rim/gate directions. |
| Hotel or apartment project | Repeatable installation and batch consistency matter. | Door schedule, room count, card/app needs and timeline. | Project and report support. |
Installation Workflow
A Practical Path from Door Review to Batch Installation
Keep the installation discussion staged, especially for door factories, contractors and project buyers.
Photos, drawings, thickness, mortise, backset and opening direction.
Match door structure to face, waterproof, profile, rim/gate or lever families.
Check lock body, panel clearance, keeper and app/function package.
Use a repeatable installation checklist for project orders.
Project installation is easier when the first lock package is documented.
Support FAQ
Questions before quotation
These answers keep expectations practical while leaving final specifications, documents and reports tied to selected models.
Can SivoLock confirm exact compatibility from text only?
Text helps, but photos and drawings are more reliable. Final compatibility should be confirmed by selected model and installation condition.
What door photos should I send?
Send front, back, side-edge, frame and current lock body photos where available.
Do installation details vary by model?
Yes. Door thickness, mortise, app option and lock family can change installation information.
Ready to Review?
Send door evidence before asking which smart lock fits.
Door photos and measurements let SivoLock recommend a suitable product direction and avoid generic installation answers.
- Door type, material and thickness
- Mortise, backset and current lock body
- Opening direction and frame width
- Front, back, edge and frame photos
- Quantity, target market and required functions
The right lock recommendation starts with the physical door condition.