Website Policy

Shipping & Delivery

How SivoLock confirms production timing, shipping terms, customs responsibilities and delivery issues for orders.

Last updated: 2026-07-21 SivoLock Chuxiong Sivo Lock Industry Co., Ltd. likm98154@gmail.com

Chuxiong Sivo Lock Industry Co., Ltd. publishes this page for SivoLock website visitors and business customers.

Order Timing

No fixed lead time applies. Timing is confirmed after reviewing the model, quantity, customization, and production schedule.

Production timing can also depend on configuration, finish, packaging, payment status, artwork, and technical-file approval.
The confirmed schedule is recorded in the quotation, proforma invoice, purchase order, or other written order document.

EXW, FOB, CIF, DAP, and DDP are available. Shipping terms are confirmed according to order and destination.

Available shipping terms may include EXW, FOB, CIF, DAP, and DDP.
Freight, insurance, risk transfer, and delivery responsibilities follow the written Incoterm and order documents.
Shipping terms are confirmed according to order and destination.

The buyer is responsible for customs, import duties, local taxes, and local compliance unless the written order expressly agrees otherwise.

Provide the complete delivery address, recipient, reachable phone, postal code, destination port or warehouse, and importer details when required.
SivoLock can provide available commercial documents and selected product information for the agreed order route.

Inspect cartons and goods promptly after delivery and keep packaging, labels, packing lists, photos, and carrier notes.

Report visible damage or shortage within 7 days after delivery.
Do not discard packaging or arrange a return before the claim route is confirmed in writing.

For a destination-specific shipping review, contact SivoLock before the order is confirmed.