Contact SivoLock
Contact SivoLock for Smart Lock Projects
Send the details you have now: door photos, rough quantity, destination market or a short requirement note are enough to start. Unknown details can be confirmed later.
Before Recommendation
Five Details Help Us Check Fit
A short message can start the conversation. Photos, rough quantity, destination market and basic door notes help SivoLock prepare a more useful first reply.
Door Structure
Door thickness, frame width, mortise and opening direction decide whether a lock family can fit.
Environment
Indoor, outdoor, coastal, hotel corridor or gate installation changes the material and report review.
Unlock Package
Fingerprint, PIN, card, app, temporary password and mechanical key options vary by selected model.
OEM Scope
Logo, finish, packaging, manual language and app option should be discussed after the base product family is clear.
Reports
Certificates and test reports should be requested for selected models, not assumed for every SKU.
Door Detail Workbench
Share Door Photos and Measurements
If the door is already installed, send photos from the front, back and edge. For new projects, send a door schedule, profile drawing or section drawing so SivoLock can check the most suitable product family.
Material, thickness, frame width, profile type and opening direction.
Mortise, backset, current lock body, handle direction and existing hole position.
Indoor or outdoor use, rain direction, sun exposure, coastal environment and shelter condition.
Quantity, target market, function package, app preference and required report list.
Attachment Evidence
Send Photos and Drawings That Help Decide Fit
Drawings and photos help confirm whether the lock family, mortise, finish and outdoor requirements are realistic before a detailed quotation is prepared.
Drawing / schedule
Installed door
Mortise / backset
Response Review
What SivoLock Checks After You Send the Inquiry
Different inquiries need different supporting details. This matrix sets realistic expectations before model, certificate or customization scope is confirmed.
Contact FAQ
Before You Request a Quote
These answers keep the inquiry simple without turning it into a product catalog or unsupported claim list.
What information should I send before requesting a quote?
Send door type, door thickness, quantity, target market, required unlock methods, app option, certification expectations, finish preference and drawings or site photos.
Can I request only a catalog?
Yes. A catalog request is fine, and product interest plus door type help SivoLock recommend a more relevant catalog and product family.
Can I upload drawings or door photos?
Use the attachment field where supported, or send files by email. Door drawings, current lock photos and mortise photos are the most useful.
Can I request certificates or test reports?
Report availability may vary by selected model and configuration. Provide the target market and required report list before project quotation.
How should I ask about OEM/ODM?
Include logo, packaging, manual language, finish direction, app option, quantity and timeline after the base model is known.
Ready to Send
Start Your Smart Lock Inquiry
Send your door type, quantity, target market and required unlock methods. Add drawings or photos where possible so SivoLock can recommend a suitable SUS304 stainless steel smart lock family.