SivoLock

Contact SivoLock

Send Us the Door Data, Not Just a Message

SivoLock can recommend a better smart lock route when your inquiry includes the door structure, target market, quantity, app option, OEM/ODM expectations and report requirements.

Catalog request and product family guidance Model recommendation by door structure OEM/ODM review for brand, finish and packaging Report availability checked by selected model
SivoLock inquiry desk with stainless steel smart lock sample and door project context
Project-first inquiry Door photos, drawings and target-market notes make the first recommendation more accurate.
Emaillikm98154@gmail.com WhatsApp+86 191 8781 9212 Response focusCatalog, quote, OEM/ODM, project and report requests

Before Recommendation

Five Details Decide the Right Lock Route

A short message can start the conversation, but a usable quotation needs evidence. Use the checklist below to avoid choosing a model before the door and market requirements are clear.

01

Door Structure

Door thickness, frame width, mortise and opening direction decide whether a lock family can fit.

02

Environment

Indoor, outdoor, coastal, hotel corridor or gate installation changes the material and report review.

03

Unlock Package

Fingerprint, PIN, card, app, temporary password and mechanical key options vary by selected model.

04

OEM Scope

Logo, finish, packaging, manual language and app option should be discussed after model routing.

05

Reports

Certificates and test reports should be requested for selected models, not assumed for every SKU.

Door thickness and frame measurement details for smart lock recommendation
Measure before quote Door edge, thickness, backset and frame clearance are more useful than a model name alone.

Door Detail Workbench

Prepare the Door Evidence First

If the door is already installed, send photos from the front, back and edge. For new projects, send a door schedule, profile drawing or section drawing before asking for a final model recommendation.

Door body

Material, thickness, frame width, profile type and opening direction.

Lock position

Mortise, backset, current lock body, handle direction and existing hole position.

Exposure

Indoor or outdoor use, rain direction, sun exposure, coastal environment and shelter condition.

Project scope

Quantity, target market, function package, app preference and required report list.

1
ContactCountry and email
2
RequirementDoor and product route
3
SubmitReply within 1-2 business days
Ready for catalog, model, OEM/ODM or project quote details.

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Serving global customers. Required: Name, Email, Country/Region, Inquiry Details. Optional: Company, WhatsApp, Product/Model, Door Type, Quantity, Attachments. Accepted attachments: PDF, JPG/JPEG, PNG, DOC, DOCX, XLS, XLSX; 10 MB per file; up to 5 files; 30 MB aggregate technical limit across all files. Quantity accepts whole numbers from 1 to 1,000,000. We usually reply within 1-2 business days after receiving your inquiry. Contact likm98154@gmail.com or WhatsApp +86 191 8781 9212 at Zhejiang Province, Jinhua, China if the form is unavailable.

Successful submission confirmation: Thank you for your inquiry. We have received your message and will reply within 1-2 business days.

Attachment Evidence

Send Photos and Drawings That Help Decide Fit

Attachments are not decorative. They help confirm whether the lock family, mortise, finish and outdoor requirements are realistic before a detailed quotation is prepared.

Door drawings

PDF, section drawing, profile drawing or project door schedule.

Installed photos

Front, back, side edge, frame and current lock position.

Existing lock

Mortise, backset, latch, handle direction and hole position.

OEM files

Logo and packaging files after the model route is confirmed.

Example visual for a door drawing or project schedule attachment Drawing / schedule
Example visual for an installed door lock position attachment Installed door
Example visual for a mortise and backset detail attachment Mortise / backset

Response Routing

What SivoLock Checks After You Send the Inquiry

Different inquiries require different evidence. This matrix sets realistic expectations before model, certificate or customization claims are confirmed.

Inquiry type
Buyer should provide
SivoLock response focus
Related route
Catalog request
Buyer type, product interest, market and application scenario.
Product family guidance and selected model routes.
Model recommendation
Door type, thickness, frame, mortise, opening direction and environment.
Door fit review and suitable stainless steel lock family.
OEM/ODM review
Logo, finish, packaging, manual language, app option, quantity and timeline.
Customization feasibility, sample path and configuration notes.
Report request
Selected model interest, target market and required report or certificate list.
Availability check for selected models and final configurations.
Project quote
Drawings, door schedule, quantity, installation environment and report requirements.
Model route, accessory route, sample review and quotation prerequisites.

Contact FAQ

Before You Request a Quote

These answers keep the contact page useful without turning it into a product catalog or unsupported claim list.

What information should I send before requesting a quote?

Send door type, door thickness, quantity, target market, required unlock methods, app option, certification expectations, finish preference and drawings or site photos.

Can I request only a catalog?

Yes. A catalog request is fine, but product interest and door type help SivoLock recommend a more useful product route.

Can I upload drawings or door photos?

Use the attachment field where supported, or send files by email. Door drawings, current lock photos and mortise photos are the most useful.

Can I request certificates or test reports?

Report availability may vary by selected model and configuration. Provide the target market and required report list before project quotation.

How should I ask about OEM/ODM?

Include logo, packaging, manual language, finish direction, app option, quantity and timeline after the model route is known.

Stainless steel smart lock project scene for SivoLock inquiry

Ready to Send

Start Your Smart Lock Inquiry

Send your door type, quantity, target market and required unlock methods. Add drawings or photos where possible so SivoLock can recommend a suitable SUS304 stainless steel smart lock route.