SivoLock

Website Policy

Privacy Policy

How SivoLock handles business inquiry information and temporary attachments submitted through the website.

Last updated: 2026-07-21 SivoLock Chuxiong Sivo Lock Industry Co., Ltd. likm98154@gmail.com

Chuxiong Sivo Lock Industry Co., Ltd. publishes this page for SivoLock website visitors and business customers.

Information We Collect

SivoLock receives information you choose to submit when you use the inquiry form or contact us directly.

  • Required inquiry fields: name, email, country or region, and inquiry details.
  • Optional information: company, WhatsApp, product or model, door type, quantity, and attachments.
  • Email or WhatsApp communications and necessary technical and security data, such as IP address, browser information, and security events.

How We Use Inquiry Information

Chuxiong Sivo Lock Industry Co., Ltd. uses this information to respond to business inquiries and review product fit.

  • Reply to catalog, quotation, project, OEM/ODM, warranty, shipping, and document questions.
  • Review door type, product route, quantity, customization, destination, and other details needed for a useful response.
  • Protect the website, prevent spam, and maintain necessary form and hosting security.

Attachments And Temporary Handling

Attachments are handled temporarily during submission so they can be included in the inquiry email.

  • Accepted formats are PDF, JPG/JPEG, PNG, DOC, DOCX, XLS, XLSX, with a 10 MB per file limit and a conservative maximum of 5 files. Quantity accepts whole numbers from 1 to 1,000,000.
  • Temporary attachment files are deleted after the mail attempt. They are not added to the WordPress media library or kept as permanent inquiry files.
  • Please do not submit passwords, payment-card details, or information that is not needed for the inquiry.

Cookies And Technical Data

The website currently uses only necessary functionality, form-security, spam-prevention, and session cookies when required by WordPress or the inquiry form.

  • We do not currently use analytics or advertising cookies.
  • Necessary technical and security data may be processed to detect abuse, protect the service, and deliver the form response.

Sharing, Retention, And Rights

We do not sell inquiry information. Information may be shared only with service providers or business partners when needed to respond, quote, ship, support, or meet a legal obligation.

  • We retain inquiry information for a reasonable period needed for communication, quotation, order support, warranty handling, or legal requirements, then delete or de-identify it when practical.
  • International business handling may involve cross-border email or service processing.
  • You may request access, correction, or deletion of your inquiry information by contacting likm98154@gmail.com.

Contact

SivoLock is the international brand of Chuxiong Sivo Lock Industry Co., Ltd.

  • likm98154@gmail.com
  • WhatsApp: +86 191 8781 9212
  • Public address: Zhejiang Province, Jinhua, China